This recall has not yet been classified by risk level.
WindowTex Recalls Custom Roller Shades Due to Risk of Injury
What You Should Do
Stop using this product immediately. Do not consume, use, or distribute it.
Consumers with the recalled window shades should immediately contact the place of purchase for instructions on how to schedule a service call for free replacement idlers. Consumers can also contact WindowTex for help identifying their authorized dealer. Authorized dealers are contacting all known purchasers. Options: Repair
Affected Products
This recall involves WindowTex custom-made fabric roller window shades that are raised and lowered by a side-mounted chain. The recalled shades have an idler with steel pin inserted into one end of the roller tube. The steel pin is used to connect the window shade to the metal mounting bracket. Roller shades included in this recall have idlers with model number D15T, used with a 1½-inch roller tube, and model number D20T, used with a 2-inch roller tube.
Why Was This Recalled?
A steel pin inserted into the idler on the shades can become dislodged and cause the shade to fall from the mounting bracket, posing a risk of injury from impact to the consumer.
Where Was This Sold?
Distribution information not available.
About Windowcraft Inc. dba. WindowTex, of Garden City Park, NY
Windowcraft Inc. dba. WindowTex, of Garden City Park, NY has 1 total recall tracked by RecallDetector.
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Data sourced from the CPSC. Last updated March 26, 2026. View original report