Not Yet Classified

This recall has not yet been classified by risk level.

Whirlpool Recalls Glass Cooktops with Touch Controls Due to Burn and Fire Hazards

Date: August 28, 2019
Company: Whirlpool Corporation, of Benton Harbor, Mich.
Status: Ongoing
Source: CPSC

What You Should Do

Stop using this product immediately. Do not consume, use, or distribute it.

Consumers should immediately contact Whirlpool to arrange for a free installation of a replacement cooktop. When not in use, turn the unit off at the circuit breaker. Do not leave flammable materials or empty cookware on or near the cooktop. Options: Replace

Affected Products

This recall involves cooktops with a glass cooking surface, touch controls, radiant and downdraft radiant models sold under the Whirlpool, KitchenAid and JennAir brands with the following model numbers. They were manufactured from December 2016 through July 2019. The brand name is printed on the cooktop and the model number and serial numbers are printed on the underside of the cooktop. The model numbers beginning with K are KitchenAid models, the model numbers beginning with W are Whirlpool models, and the model numbers beginning with J are JennAir models. Model Numbers Radiant Model Numbers Begin With: KCES950HSS KCES950HBL KCES956HSS KCES956HBL WCE97US0HS WCE97US0HB WCE97US6HS WCE97US6HB JEC4430HS JEC4430HB JEC4536HS JEC4536HB JEC4424HB Downdraft Radiant Model Numbers Begin With: JED4430GB JED4536GB JED4430GS JED4536GS

Why Was This Recalled?

The recalled cooktop surface elements can turn on by themselves, posing burn and fire hazards.

Where Was This Sold?

Distribution information not available.

About Whirlpool Corporation, of Benton Harbor, Mich.

Whirlpool Corporation, of Benton Harbor, Mich. has 4 total recalls tracked by RecallDetector.

Related Recalls

Data sourced from the CPSC. Last updated March 26, 2026. View original report