Not Yet Classified

This recall has not yet been classified by risk level.

WHILL Recalls WHILL Personal Electric Vehicles Due to Crash and Injury Hazards

Date: September 9, 2020
Company: WHILL, Inc. (Japan), of Japan
Status: Ongoing
Source: CPSC

What You Should Do

Stop using this product immediately. Do not consume, use, or distribute it.

Consumers should immediately stop using the recalled personal mobility vehicle and contact WHILL for a free replacement control pad. Options: Replace

Affected Products

This recall involves WHILL Model Ci. The product is a personal mobility device that is powered by a lithium ion battery, is occupant-controlled and motorized. The serial number of the recalled device ranges from C_1711188_US to C_1909011_US. The serial number label is located on the seat assembly. WHILL and Model Ci are printed on the battery compartment. The vehicles have one chair with a platform and four wheels. The chairs are black and the arm covers come in white, red, blue and black colors.

Why Was This Recalled?

The vehicle's control pad can malfunction causing the power to turn on/off and the speed to increase/decrease, posing crash and injury hazards.

Where Was This Sold?

Distribution information not available.

About WHILL, Inc. (Japan), of Japan

WHILL, Inc. (Japan), of Japan has 1 total recall tracked by RecallDetector.

Related Recalls

Data sourced from the CPSC. Last updated March 26, 2026. View original report