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This recall has not yet been classified by risk level.

2020 AUDI Q5 Recalled by Volkswagen Group of America, Inc. — SEATS

Date: August 26, 2020
Company: Volkswagen Group of America, Inc.
Status: Ongoing
Source: NHTSA

What You Should Do

Stop using this product immediately. Do not consume, use, or distribute it.

Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.

Affected Products

2020 AUDI Q5. Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.

Why Was This Recalled?

In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.

Where Was This Sold?

Nationwide

About Volkswagen Group of America, Inc.

Volkswagen Group of America, Inc. has 243 total recalls tracked by RecallDetector.

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Data sourced from the NHTSA. Last updated March 27, 2026. View original report