Potential health hazard — use of or exposure to this product may cause temporary or medically reversible adverse health consequences.
Patient Handling System (Motion Control Software) Recalled by Viewray Incorporated Due to ViewRay received a report that the couch moved...
What You Should Do
Stop using this product immediately. Do not consume, use, or distribute it.
Return the product to the place of purchase for a full refund. If you have questions, contact Viewray Incorporated directly.
Affected Products
Patient Handling System (Motion Control Software), Product Usage: Indicated for stereotactic radiosurgery and precision radiotherapy for lesions, tumors, and conditions anywhere in the body when radiation treatment is indicated.
Quantity: 3
Why Was This Recalled?
ViewRay received a report that the couch moved unexpectedly into the bore after performing a RTCS reboot.
Where Was This Sold?
This product was distributed nationwide across all 50 states.
About Viewray Incorporated
Viewray Incorporated has 6 total recalls tracked by RecallDetector.
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Data sourced from the FDA (Device). Last updated March 26, 2026. View original report