Low risk — use of or exposure to this product is not likely to cause adverse health consequences.
Red Cross Oral Pain (Oral Anesthetic benzocaine 20%) Recalled by The Mentholatum Company Due to Labeling; Not Elsewhere Classified: The Mentholatum Company is...
What You Should Do
Stop using this product immediately. Do not consume, use, or distribute it.
Return the product to the place of purchase for a full refund. If you have questions, contact The Mentholatum Company directly.
Affected Products
Red Cross Oral Pain (Oral Anesthetic benzocaine 20%), Maximum Strength, 1/8 Fl. Oz. (3.7 mL) bottle with Cotton Pellets box packaged in a blister pack, Distributed by: Mentholatum Company, Orchard Park, NY 14127 NDC 10742-8902-1, UPC 3 10742 09509 8
Quantity: 31,732 Blister Packs
Why Was This Recalled?
Labeling; Not Elsewhere Classified: The Mentholatum Company is initiating a voluntary recall due to an error in the labeling of the cotton pellet box found within the Red Cross Oral Pain blister pack. The cotton pellet box states that the product contains "Natural Eugenol Oil" in which it does not.
Where Was This Sold?
This product was distributed nationwide across all 50 states.
About The Mentholatum Company
The Mentholatum Company has 1 total recall tracked by RecallDetector.
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Data sourced from the FDA (Drug). Last updated March 26, 2026. View original report