Not Yet Classified

This recall has not yet been classified by risk level.

Steelcase Recalls Cachet Swivel Chairs Due to Fall Hazard

Date: January 25, 2011
Company: Steelcase Inc., of Grand Rapids, Mich.
Status: Ongoing
Source: CPSC

What You Should Do

Stop using this product immediately. Do not consume, use, or distribute it.

Steelcase will replace chairs for individual consumers who purchased chairs online or from retail outlets listed above. For all commercial customers who purchase chairs in quantity, Steelcase will replace the chair support parts. Chairs should be inspected for cracks in the front seat support according to the instructions posted at http://recall.steelcase.com. If any cracks are identified, consumers should immediately stop using the chairs and contact Steelcase. Even if no cracks are identified, consumers should contact Steelcase to arrange for the replacement process and periodically check for cracks until the chair supports are replaced. Options: Replace

Affected Products

This recall involves all Steelcase Cachet swivel chairs with model number 487 manufactured between May 2002 and October 15, 2009. The chairs have a plastic slotted seat and back design and some were sold with back and seat cushions. The model number and manufacture date are printed on a label on the underside of the base of the chair.

Why Was This Recalled?

The front seat support part of the chair can crack and fail, posing a fall hazard to consumers.

Where Was This Sold?

Distribution information not available.

About Steelcase Inc., of Grand Rapids, Mich.

Steelcase Inc., of Grand Rapids, Mich. has 2 total recalls tracked by RecallDetector.

Related Recalls

Data sourced from the CPSC. Last updated March 26, 2026. View original report