Potential health hazard — use of or exposure to this product may cause temporary or medically reversible adverse health consequences.
Arial mobile application Recalled by Securitas Healthcare LLC Due to The Arial Mobile Application utilizing Apple iOS 17.4...
What You Should Do
Stop using this product immediately. Do not consume, use, or distribute it.
Return the product to the place of purchase for a full refund. If you have questions, contact Securitas Healthcare LLC directly.
Affected Products
Arial mobile application, model numbers 54640, 54630, and 54630-SMA, that utilizes Apple iOS 17.4 and Apple iOS 17.5, a component of the Arial Emergency and Nurse Call System.
Quantity: 661 sites with mobile application user licenses
Why Was This Recalled?
The Arial Mobile Application utilizing Apple iOS 17.4 and iOS 17.5 is frequently restarting causing the app to receive alerts for all pending alarm notifications and other events when the app restarts, experience difficulty in placing and maintaining staff-to-staff phone calls, and frequently appears offline while the app restarts.
Where Was This Sold?
This product was distributed nationwide across all 50 states.
About Securitas Healthcare LLC
Securitas Healthcare LLC has 10 total recalls tracked by RecallDetector.
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Data sourced from the FDA (Device). Last updated March 26, 2026. View original report