This recall has not yet been classified by risk level.
Samsung Recalls Galaxy Note7 Smartphones Due to Serious Fire and Burn Hazards
What You Should Do
Stop using this product immediately. Do not consume, use, or distribute it.
Consumers should immediately stop using and power down the recalled Galaxy Note7 devices purchased before September 15, 2016. Contact the wireless carrier, retail outlet or Samsung.com where you purchased your device to receive free of charge a new Galaxy Note7 with a different battery, a refund or a new replacement device. Go to www.samsung.com for more details. Options: Replace, Refund
Affected Products
This recall involves the Samsung Galaxy Note7 smartphone sold before September 15, 2016. The recalled devices have a 5.7 inch screen and were sold in the following colors: black onyx, blue coral, gold platinum and silver titanium with a matching stylus. Samsung is printed on the top front of the phone and Galaxy Note7 is printed on the back of the phone. To determine if your phone has been recalled, locate the IMEI number on the back of the phone or the packaging, and enter the IMEI number into the online registration site www.samsung.com or call Samsung toll-free at 844-365-6197.
Why Was This Recalled?
The lithium-ion battery in the Galaxy Note7 smartphones can overheat and catch fire, posing a serious burn hazard to consumers.
Where Was This Sold?
Distribution information not available.
About Samsung Electronics America Inc., of Ridgefield Park, N.J.
Samsung Electronics America Inc., of Ridgefield Park, N.J. has 4 total recalls tracked by RecallDetector.
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Data sourced from the CPSC. Last updated March 26, 2026. View original report