Potential health hazard — use of or exposure to this product may cause temporary or medically reversible adverse health consequences.
Accu-Chek Connect Diabetes Management App versions 2.0.0 Recalled by Roche Diabetes Care, Inc. Due to A program error (bug) in the Bolus Advisor...
What You Should Do
Stop using this product immediately. Do not consume, use, or distribute it.
Return the product to the place of purchase for a full refund. If you have questions, contact Roche Diabetes Care, Inc. directly.
Affected Products
Accu-Chek Connect Diabetes Management App versions 2.0.0, 2.0.1 and 2.1.0 for iOS and Android Product Usage: This is a digital product available for download direct to customers from the Apple App Store and the Google Play Store. The total number of downloads is not available. The number of unique users for each affected version from the date of initial distribution through 03/23/2017 is noted in 7a. However, some users will have used all three affected versions as they upgraded from version to version when the versions became available and many others will have tried the app and discontinued use. In the last 30 days, 02/22/2017 03/23/2017, there have been 16,781 unique users in the US with 264 of those seeking bolus advice and 19,268 unique users in the rest of world (excluding Canada) with 415 of those users seeking bolus advice.
Quantity: 64,324
Why Was This Recalled?
A program error (bug) in the Bolus Advisor feature, which could result in incorrect bolus advice and a potential insulin over-delivery.
Where Was This Sold?
This product was distributed nationwide across all 50 states.
About Roche Diabetes Care, Inc.
Roche Diabetes Care, Inc. has 29 total recalls tracked by RecallDetector.
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Data sourced from the FDA (Device). Last updated March 26, 2026. View original report