Class II — Potential Health Hazard

Potential health hazard — use of or exposure to this product may cause temporary or medically reversible adverse health consequences.

A1CNow+ Multi-Test HbA1c System consists of (1) a semi-disposable plastic-encased Recalled by Polymer Technology Systems, Inc. dba PTS Diagnostics, Inc. Due to The reason for this recall is PTS Diagnostics,...

Date: September 18, 2024
Company: Polymer Technology Systems, Inc. dba PTS Diagnostics, Inc.
Status: Completed
Source: FDA (Device)

What You Should Do

Stop using this product immediately. Do not consume, use, or distribute it.

Return the product to the place of purchase for a full refund. If you have questions, contact Polymer Technology Systems, Inc. dba PTS Diagnostics, Inc. directly.

Affected Products

A1CNow+ Multi-Test HbA1c System consists of (1) a semi-disposable plastic-encased device (the monitor), (2) a plastic cartridge enclosing dry reagent strips, and (3) a sample dilution kit for: collecting the blood sample, mixing the sample with the required pre-treatment solution, and delivering the sample to the cartridge.

Quantity: 2,452 units

Why Was This Recalled?

The reason for this recall is PTS Diagnostics, Inc. received complaints of non-matching cartridge and analyzer codes within the product test system box. Use of cartridges and analyzers with non-matching codes may result in inaccurate test results as components within each lot number are meant to be used together, and not mixed between lots. Therefore, the test results may possibly lead to Hemoglobin A1C positive or negative bias results. While the product is for monitoring only, over recovery with a higher than accurate value can be an indication for increased therapy; such as physical activity, weight reduction, meal management, pharmaceutical therapy.

Where Was This Sold?

This product was distributed nationwide across all 50 states.

Affected (51 states)Not affected

About Polymer Technology Systems, Inc. dba PTS Diagnostics, Inc.

Polymer Technology Systems, Inc. dba PTS Diagnostics, Inc. has 2 total recalls tracked by RecallDetector.

Related Recalls

Data sourced from the FDA (Device). Last updated March 26, 2026. View original report