Potential health hazard — use of or exposure to this product may cause temporary or medically reversible adverse health consequences.
Patient Information Center iX Recalled by Philips North America Due to During extended operation of the MX40 with the...
What You Should Do
Stop using this product immediately. Do not consume, use, or distribute it.
Return the product to the place of purchase for a full refund. If you have questions, contact Philips North America directly.
Affected Products
Patient Information Center iX, Product Code 866386, and Patient Information Center iX Expand, Product Code 866390, Software Revision 4.0.1
Quantity: 591 devices
Why Was This Recalled?
During extended operation of the MX40 with the PIC iX, the DHCP (Dynamic Host Configuration Protocol) lease can expire on the MX40. If the DHCP lease expires while the device is offline, upon reconnecting with the PIC iX, a new IP address will be assigned to the MX40. The PIC iX will not recognize the new IP address after reconnecting and therefore the expecting settings sync fails.
Where Was This Sold?
This product was distributed nationwide across all 50 states.
About Philips North America
Philips North America has 107 total recalls tracked by RecallDetector.
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Data sourced from the FDA (Device). Last updated March 26, 2026. View original report