Potential health hazard — use of or exposure to this product may cause temporary or medically reversible adverse health consequences.
MR Patient Care Portal 5000 (Desktop Unit) Recalled by Philips North America Llc Due to Device may intermittently fail to produce audio. Turning...
What You Should Do
Stop using this product immediately. Do not consume, use, or distribute it.
Return the product to the place of purchase for a full refund. If you have questions, contact Philips North America Llc directly.
Affected Products
MR Patient Care Portal 5000 (Desktop Unit), Model Number 453564792561 This is a component of product number 866162.
Quantity: 115 US; 193 ROW
Why Was This Recalled?
Device may intermittently fail to produce audio. Turning the unit off and on does not resolve the issue; disconnecting and reconnecting to AC power does not reliably resolve the issue.
Where Was This Sold?
This product was distributed to 25 states: AL, AZ, CA, CO, FL, GA, ID, IL, IN, LA, MA, MI, MN, NE, NJ, NC, OH, PA, SC, TN, TX, UT, VT, WA, WY
About Philips North America Llc
Philips North America Llc has 301 total recalls tracked by RecallDetector.
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Data sourced from the FDA (Device). Last updated March 26, 2026. View original report