Class II — Potential Health Hazard

Potential health hazard — use of or exposure to this product may cause temporary or medically reversible adverse health consequences.

HeartStart MRx Recalled by Philips North America LLC Due to Affected lithium-ion batteries may contain a defective component...

Date: November 23, 2018
Company: Philips North America LLC
Status: Terminated
Source: FDA (Device)

What You Should Do

Stop using this product immediately. Do not consume, use, or distribute it.

Return the product to the place of purchase for a full refund. If you have questions, contact Philips North America LLC directly.

Affected Products

HeartStart MRx, Rechargeable Li-Ion (lithium ion battery), REF: M3538A, which is a component of HeartStart MRx Monitor/Defibrillators.

Quantity: 1880 Batteries

Why Was This Recalled?

Affected lithium-ion batteries may contain a defective component (Thermal Cut-off or TCO). Should the component fail, the battery will no longer charge or deliver power to the Monitor/Defibrillator, which may prevent operation of the device if it is not connected to AC or DC power. Should a second, unaffected battery be present in the Monitor/Defibrillator, the battery failure may go unnoticed.

Where Was This Sold?

This product was distributed to 32 states: AL, AZ, AR, CA, CO, FL, GA, IL, KS, KY, LA, MD, MA, MI, MS, MO, NV, NH, NJ, NY, NC, OH, OR, PA, TN, TX, UT, VA, WA, WV, WI, WY

Affected (32 states)Not affected

About Philips North America LLC

Philips North America LLC has 11 total recalls tracked by RecallDetector.

Related Recalls

Data sourced from the FDA (Device). Last updated March 26, 2026. View original report