Potential health hazard — use of or exposure to this product may cause temporary or medically reversible adverse health consequences.
CareEvent Event Management System Recalled by Philips North America Due to It was found that the Care Assist mobile...
What You Should Do
Stop using this product immediately. Do not consume, use, or distribute it.
Return the product to the place of purchase for a full refund. If you have questions, contact Philips North America directly.
Affected Products
CareEvent Event Management System, Model Numbers 866435 and 866436 (CareEvent Upgrade), Software Version Number C.03.X
Quantity: 2,323 Units
Why Was This Recalled?
It was found that the Care Assist mobile application (version 4.1.1 and earlier) would not play custom ringtones when iOS device screens were locked with a passcode.
Where Was This Sold?
This product was distributed nationwide across all 50 states.
About Philips North America
Philips North America has 107 total recalls tracked by RecallDetector.
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Data sourced from the FDA (Device). Last updated March 26, 2026. View original report