Class II — Potential Health Hazard

Potential health hazard — use of or exposure to this product may cause temporary or medically reversible adverse health consequences.

NeuViz Dual series CT Scanner System Recalled by Philips And Neusoft Medical Systems Co., Ltd. Due to User error of the NeuViz 16 or NeuViz...

Date: March 4, 2013
Company: Philips And Neusoft Medical Systems Co., Ltd.
Status: Terminated
Source: FDA (Device)

What You Should Do

Stop using this product immediately. Do not consume, use, or distribute it.

Return the product to the place of purchase for a full refund. If you have questions, contact Philips And Neusoft Medical Systems Co., Ltd. directly.

Affected Products

NeuViz Dual series CT Scanner System, Part number (PN): 989605651321. This is a computed X-ray, Tomography system. NeuViz Dual Multi-slice CT Scanner System is intended to produce cross-section images of head and body by computer reconstruction of X-ray transmission data taken at different angles.

Quantity: 25 units

Why Was This Recalled?

User error of the NeuViz 16 or NeuViz Dual may cause personnel injuries. There was a report where a finger was pinched when the table was moved backward while the tabletop was controlled by another person from the gantry left control panel.

Where Was This Sold?

This product was distributed nationwide across all 50 states.

Affected (51 states)Not affected

About Philips And Neusoft Medical Systems Co., Ltd.

Philips And Neusoft Medical Systems Co., Ltd. has 4 total recalls tracked by RecallDetector.

Related Recalls

Data sourced from the FDA (Device). Last updated March 26, 2026. View original report