Potential health hazard — use of or exposure to this product may cause temporary or medically reversible adverse health consequences.
NeuViz 16 Multi-Sliced CT Scanner System Recalled by Philips And Neusoft Medical Systems Co., Ltd. Due to The four screws that secure the patient table...
What You Should Do
Stop using this product immediately. Do not consume, use, or distribute it.
Return the product to the place of purchase for a full refund. If you have questions, contact Philips And Neusoft Medical Systems Co., Ltd. directly.
Affected Products
NeuViz 16 Multi-Sliced CT Scanner System, part number 989605858501. NeuViz Dual series CT Scanner System, part number 989605651321 The NeuViz 16 CT Scanner System can be used as a whole body computed tomography X-ray system featuring a continuously rotating X-ray tube and detector array with multi-slice capability up to 16 slices simultaneously.
Quantity: 20 units of NeuViz 16 CT Scanner Systems and 25 units of NeuViz Dual series
Why Was This Recalled?
The four screws that secure the patient table top to the carrier pulled out and caused the table top to detach. This issue may affect NeuViz Dual and NeuViz 16 scanners.
Where Was This Sold?
This product was distributed nationwide across all 50 states.
About Philips And Neusoft Medical Systems Co., Ltd.
Philips And Neusoft Medical Systems Co., Ltd. has 4 total recalls tracked by RecallDetector.
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Data sourced from the FDA (Device). Last updated March 26, 2026. View original report