Potential health hazard — use of or exposure to this product may cause temporary or medically reversible adverse health consequences.
NeuViz 16 Multi-Slice CT Scanner System PN: 989605858501 a whole Recalled by Philips and Neusoft Medical Systems Co., Ltd. Due to The following issues are found in NeuViz 16...
What You Should Do
Stop using this product immediately. Do not consume, use, or distribute it.
Return the product to the place of purchase for a full refund. If you have questions, contact Philips and Neusoft Medical Systems Co., Ltd. directly.
Affected Products
NeuViz 16 Multi-Slice CT Scanner System PN: 989605858501 a whole body computed tomography X-ray system featuring a continuously rotating X-ray tube and detector array with multi-slice capability up to 16 slices simultaneously.
Quantity: 37 units
Why Was This Recalled?
The following issues are found in NeuViz 16 systems with software version 1.1.4.21425 and version 1.1.4.21426: 1) During the filming operation on MX 16-slice console software, the clipboard used for copying and pasting images is not cleared between patients. If the operator fails to copy the current patient's images before pasting, a previous patient's image may be present in the clipboard and be
Where Was This Sold?
This product was distributed to 9 states: CT, FL, LA, MO, NE, NC, OH, SC, TX
About Philips and Neusoft Medical Systems Co., Ltd.
Philips and Neusoft Medical Systems Co., Ltd. has 1 total recall tracked by RecallDetector.
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Data sourced from the FDA (Device). Last updated March 26, 2026. View original report