This recall has not yet been classified by risk level.
Toshiba Recalls Laptop Computer Battery Packs Due to Burn and Fire Hazards
What You Should Do
Stop using this product immediately. Do not consume, use, or distribute it.
Consumers should immediately go to the firm's website and click on the battery pack utility link in the first shadowed box on the page. Consumers can also perform a manual check using the laptop and battery pack's model, part and serial numbers. If it is part of the recall, consumers should power off the laptop, remove the battery and follow the instructions to obtain a free replacement battery pack. Until a replacement battery pack is received, consumers should use the laptop by plugging into AC power only. Options: Replace
Affected Products
This recall involves Panasonic lithium-ion battery packs installed in 39 models of Toshiba Portege, Satellite, and Tecra laptops. The battery packs were also sold separately and also installed by Toshiba as part of a repair. Battery packs included in this recall have part numbers that begin with G71C (G71C*******). Part numbers are printed on the battery pack. A complete list of battery pack part numbers included in this recall can be found on the firm's website at http://go.toshiba.com/battery.
Why Was This Recalled?
The lithium-ion battery packs can overheat, posing burn and fire hazards to consumers.
Where Was This Sold?
Distribution information not available.
About Panasonic, of Japan
Panasonic, of Japan has 2 total recalls tracked by RecallDetector.
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Data sourced from the CPSC. Last updated March 26, 2026. View original report