This recall has not yet been classified by risk level.
2022 NEW FLYER XCELSIOR Recalled by New Flyer of America, Inc. — STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
What You Should Do
Stop using this product immediately. Do not consume, use, or distribute it.
New Flyer will mail instructions and necessary parts to add additional emergency egress windows, free of charge. Owner notification letters were mailed October 8, 2025. Owners may contact New Flyer's customer service at 1-800-241-2947.
Affected Products
2022 NEW FLYER XCELSIOR. New Flyer of America, Inc. (New Flyer) is recalling certain 2012-2025 Xcelsior buses. The buses may have been built without enough emergency exits or the exits may be in an incorrect location. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
Why Was This Recalled?
An insufficient number, or incorrectly located, of emergency exits can prevent or delay passengers from exiting during an emergency, increasing their risk of injury.
Where Was This Sold?
Nationwide
About New Flyer of America, Inc.
New Flyer of America, Inc. has 4 total recalls tracked by RecallDetector.
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Data sourced from the NHTSA. Last updated March 26, 2026. View original report