Potential health hazard — use of or exposure to this product may cause temporary or medically reversible adverse health consequences.
NeuViz 64 Multi-slice CT Scanner System Product Usage: The Multi-Slice Recalled by Neusoft Medical Systems Co., Ltd. Due to Software defect: For Helical scan with ClearView function,...
What You Should Do
Stop using this product immediately. Do not consume, use, or distribute it.
Return the product to the place of purchase for a full refund. If you have questions, contact Neusoft Medical Systems Co., Ltd. directly.
Affected Products
NeuViz 64 Multi-slice CT Scanner System Product Usage: The Multi-Slice CT Scanner System can be used as a whole body computed tomography x-ray system featuring a continuously rotating x-ray tube and detector array. The acquired x-ray transmission data is reconstructed by computer into cross-sectional images of the body from either the same axial plane taken at different angles or spiral planes taken at different angles.
Quantity: 37
Why Was This Recalled?
Software defect: For Helical scan with ClearView function, when small arc (uninterrupted scan) occurs during scan, there will be some electromagnetic interference in the system which may affect the control signal of the flying focal spot, resulting in an incorrect flying focal spot sequence. If the system does not receive error, it would continue to complete the scan with the incorrect flying focal spot sequence, having an effect on the reconstruction of some images, resulting in image loss.
Where Was This Sold?
This product was distributed nationwide across all 50 states.
About Neusoft Medical Systems Co., Ltd.
Neusoft Medical Systems Co., Ltd. has 8 total recalls tracked by RecallDetector.
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Data sourced from the FDA (Device). Last updated March 26, 2026. View original report