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2021 MERCEDES-BENZ AMG GLB35 Recalled by Mercedes-Benz USA, LLC — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Date: May 14, 2021
Company: Mercedes-Benz USA, LLC
Status: Ongoing
Source: NHTSA

What You Should Do

Stop using this product immediately. Do not consume, use, or distribute it.

The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.

Affected Products

2021 MERCEDES-BENZ AMG GLB35. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Why Was This Recalled?

A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Where Was This Sold?

Nationwide

About Mercedes-Benz USA, LLC

Mercedes-Benz USA, LLC has 44 total recalls tracked by RecallDetector.

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Data sourced from the NHTSA. Last updated March 27, 2026. View original report