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2019 MERCEDES-BENZ AMG GLA45 Recalled by Mercedes-Benz USA, LLC — ELECTRICAL SYSTEM:SOFTWARE

Date: May 20, 2022
Company: Mercedes-Benz USA, LLC
Status: Ongoing
Source: NHTSA

What You Should Do

Stop using this product immediately. Do not consume, use, or distribute it.

The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

Affected Products

2019 MERCEDES-BENZ AMG GLA45. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Why Was This Recalled?

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Where Was This Sold?

Nationwide

About Mercedes-Benz USA, LLC

Mercedes-Benz USA, LLC has 44 total recalls tracked by RecallDetector.

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Data sourced from the NHTSA. Last updated March 27, 2026. View original report