This recall has not yet been classified by risk level.
Navien Recalls Tankless Water Heaters Due to Risk of Carbon Monoxide Poisoning
What You Should Do
Stop using this product immediately. Do not consume, use, or distribute it.
Consumers should immediately stop using and check the model and manufacture year information on their Navien water heater. Consumers with recalled water heaters should immediately contact Navien to schedule a free repair. Navien will replace all Nylon 66 vent collar with PVC collars. Consumers who continue use of the water heaters while awaiting repair, should have a working carbon monoxide alarm installed outside of sleeping areas in the home. Options: Repair
Affected Products
Navien tankless hot water heaters are white with "T-Creator" and "NAVIEN" on the front. Recalled model numbers are CR-180(A), CR-210(A), CR-240(A), CC-180(A), CC-210(A) and CC-240(A) manufactured in 2008. A label on the side of the water heater lists the model number along with the manufacturing year in YYYY format.
Why Was This Recalled?
An unstable connection can cause the water heater's vent collar to separate or detach if pressure is applied. A detached vent collar poses a risk of carbon monoxide poisoning to the consumer.
Where Was This Sold?
Distribution information not available.
About Kyung Dong Navien Co. Ltd., South Korea
Kyung Dong Navien Co. Ltd., South Korea has 1 total recall tracked by RecallDetector.
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Data sourced from the CPSC. Last updated March 26, 2026. View original report