Not Yet Classified

This recall has not yet been classified by risk level.

Additional Incidents Prompt Johnson Health Tech to Reannounce Recall of Matrix Fitness Ascent Trainers and Ellipticals Due to Fire Hazard (Recall Alert)

Date: July 31, 2018
Company: Johnson Health Tech North America to dealers, commercial fitness facilities such as health clubs and military facilities nationwide from November 2011 through December 2012 for between $6,000 to $11,000 depending on console installed.
Status: Ongoing
Source: CPSC

What You Should Do

Stop using this product immediately. Do not consume, use, or distribute it.

Exercise facilities should immediately unplug the machines and contact Johnson Health Tech North America to schedule a free repair. Machines can be used in self-powered mode without needing to be plugged into an electrical outlet. Johnson is contacting purchasers of the recalled ellipticals directly Options: Repair

Affected Products

This recall involves previously recalled Matrix Fitness Ascent trainers® and Elliptical trainers installed from November 2011 through December 2012. All Ascent trainers and ellipticals have a swing-arm handle design, with pedals that rotate in an elliptical path. Units also have stationary handlebars. The Ascent Trainers® are similar to the elliptical machines, but include an incline function. Users operate the machines in a standing position. The ellipticals are black and silver-colored. The Ascent trainers are also black and silver-colored with an orange accent color on the machine's body and foot pedals. "Matrix" is printed on the machines body and handlebars. When assembled, the machines are about 70" high x 29" wide and 68" long. The machines involved in this recall have a decal at the center/bottom of the units with model numbers beginning with A-3x, A-5x/7x, or E-3x/5x/7x. This recall includes units with serial numbers beginning with EP304, EP306, or EP308, and with date codes of 1208 (YYMM) or prior.

Why Was This Recalled?

Moisture from user perspiration or cleaning liquids can build up in the power socket on the unit, causing a short circuit, posing a fire hazard.

Where Was This Sold?

Distribution information not available.

About Johnson Health Tech North America to dealers, commercial fitness facilities such as health clubs and military facilities nationwide from November 2011 through December 2012 for between $6,000 to $11,000 depending on console installed.

Johnson Health Tech North America to dealers, commercial fitness facilities such as health clubs and military facilities nationwide from November 2011 through December 2012 for between $6,000 to $11,000 depending on console installed. has 1 total recall tracked by RecallDetector.

Related Recalls

Data sourced from the CPSC. Last updated March 26, 2026. View original report