Class II — Potential Health Hazard

Potential health hazard — use of or exposure to this product may cause temporary or medically reversible adverse health consequences.

NaviCare Patient Safety Software Versions 3.5.400-3.9.300. The NaviCare Patient Safety Recalled by Hill-Rom Inc. Due to There is a software issue which may result...

Date: February 14, 2020
Company: Hill-Rom Inc.
Status: Terminated
Source: FDA (Device)

What You Should Do

Stop using this product immediately. Do not consume, use, or distribute it.

Return the product to the place of purchase for a full refund. If you have questions, contact Hill-Rom Inc. directly.

Affected Products

NaviCare Patient Safety Software Versions 3.5.400-3.9.300. The NaviCare Patient Safety (Patient Safety) Software is compatible with the following beds: 1. VersaCare Revision A-J with upgrade kit Revision K with UCB 1.18 2. Centrella (all versions) 3. Progressa (firmware version 1.15.0.0)

Quantity: 35 Software Systems

Why Was This Recalled?

There is a software issue which may result in failure to monitor or control patient's bed exit mechanism.

Where Was This Sold?

Colorado, Georgia, Indiana, Louisiana, North Carolina, Nevada, Oregon, South Carolina, Tennessee, Virginia, Washington.

About Hill-Rom Inc.

Hill-Rom Inc. has 2 total recalls tracked by RecallDetector.

Related Recalls

Data sourced from the FDA (Device). Last updated March 26, 2026. View original report