This recall has not yet been classified by risk level.
CPSC, Heat & Glo Announce Recall of Gas Fireplaces
What You Should Do
Stop using this product immediately. Do not consume, use, or distribute it.
Consumers should stop using the fireplaces immediately and contact Heat & Glo to make arrangements for a free repair. To be sure that no one uses the fireplace by mistake, consumers should shut off the gas supply to the fireplace by removing the lower grille on the fireplace and turning off the ball valve (red lever) on the gas supply line.
Affected Products
The recall involves all HEAT-N-GLO® Gem 36 and Gem 42 direct vent gas fireplaces. The model number is located on the rating plate inside the unit on the base pan in front of the gas control. The rating plate can be accessed by removing the lower grille on the fireplace. This recall also includes Gem 36 fireplaces that recently received a replacement burner assembly.
Why Was This Recalled?
Gas in the fireplace can accumulate prior to burner ignition. When ignition takes place, it can cause the glass window to shatter and create a risk of burns or lacerations from broken glass.
Where Was This Sold?
Distribution information not available.
About Heat & Glo, of Lakeville, Minn.
Heat & Glo, of Lakeville, Minn. has 2 total recalls tracked by RecallDetector.
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Data sourced from the CPSC. Last updated March 26, 2026. View original report