This recall has not yet been classified by risk level.
Wireless Headset Batteries Recalled by GN Netcom Due to Fire Hazard
What You Should Do
Stop using this product immediately. Do not consume, use, or distribute it.
Consumers should immediately stop using and unplug the headsets. Consumers should contact GN Netcom to receive a replacement battery.
Affected Products
This recall involves ATL lithium-ion polymer batteries in GN9120 wireless headsets. The headsets are intended primarily for professional use in offices and call centers. The product is sold with three components: a base station, headset and power adapter. "GN Netcom" or "GN9120" is printed on the base station and headset. The affected batteries have part number 603028 and have a white plastic enclosure. The batteries are labeled "Made by ATL (Amperex Technology Ltd.)" and "(ATL P/N 603028)." Batteries sold as a replacement part are labeled "GN9120 battery replacement kit."
Why Was This Recalled?
An internal short circuit in the lithium-ion polymer batteries can cause the batteries to overheat, posing a fire hazard.
Where Was This Sold?
Distribution information not available.
About GN Netcom Inc., of Nashua, New Hampshire
GN Netcom Inc., of Nashua, New Hampshire has 1 total recall tracked by RecallDetector.
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Data sourced from the CPSC. Last updated March 26, 2026. View original report