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Kenmore Microwave Ovens Recalled Due to Burn Hazard; Made by Guangdong Galanz; Sold Exclusively at Sears and Sears Hometown and Outlet Stores

Date: November 14, 2019
Company: Galanz Guangdong Microwave Electrical Appliances Manufacturing Co. Ltd., of China
Status: Ongoing
Source: CPSC

What You Should Do

Stop using this product immediately. Do not consume, use, or distribute it.

Consumers should immediately stop using the recalled microwave ovens and contact Sears for a free in-home repair. Options: Repair

Affected Products

This recall involves 1,000-watt countertop convection microwave ovens manufactured under the Kenmore Elite brand name on April 27, 2017. This manufacturing date of the recalled microwave ovens is identifiable by the first six digits of their serial numbers, each of which begins with the numerals "170427". The model number of the recalled microwaves is "204.77603610". The brand name, model number and serial number can be found on the data plate on the back of the microwave ovens. The brand name is printed near the bottom of the door. Model Number Serial Number Range 204.77603610 17042700001 and 17042700684

Why Was This Recalled?

Incorrect wiring causes the microwave's exterior to reach temperatures exceeding 183 degrees Fahrenheit, posing a burn hazard to the user.

Where Was This Sold?

Distribution information not available.

About Galanz Guangdong Microwave Electrical Appliances Manufacturing Co. Ltd., of China

Galanz Guangdong Microwave Electrical Appliances Manufacturing Co. Ltd., of China has 1 total recall tracked by RecallDetector.

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Data sourced from the CPSC. Last updated March 26, 2026. View original report