Not Yet Classified

This recall has not yet been classified by risk level.

2018 FORD EXPEDITION Recalled by Ford Motor Company — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Date: September 6, 2023
Company: Ford Motor Company
Status: Ongoing
Source: NHTSA

What You Should Do

Stop using this product immediately. Do not consume, use, or distribute it.

Ford will mail the Owner's Manual addendums that describe how to adjust and remove the head restraints for the center seating positions, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C20.

Affected Products

2018 FORD EXPEDITION. Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

Why Was This Recalled?

Without instructions, the head restraints may be improperly adjusted, increasing the risk of injury in the event of a crash.

Where Was This Sold?

Nationwide

About Ford Motor Company

Ford Motor Company has 451 total recalls tracked by RecallDetector.

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Data sourced from the NHTSA. Last updated March 26, 2026. View original report