Not Yet Classified

This recall has not yet been classified by risk level.

FedEx Supply Chain Recalls Cellphone Batteries That Could Lead to Fire and Burn Hazards (Recall Alert)

Date: August 16, 2017
Company: FedEx Supply Chain Logistics & Electronics, Inc., of Cranberry Township, Pa.
Status: Ongoing
Source: CPSC

What You Should Do

Stop using this product immediately. Do not consume, use, or distribute it.

Consumers should immediately stop using the recalled battery and power down their smartphone. Consumers who own the recalled battery will receive by mail from FedEx Supply Chain a free, new replacement battery and a postage paid box to return the recalled cellphone battery. A green dot has been affixed to the replacement batteries. FedEx Supply Chain is directly contacting consumers. Options: Replace

Affected Products

This recall involves batteries placed into refurbished AT&T Samsung Galaxy Note 4 cellphones by FedEx Supply Chain and distributed as replacement phones through AT&T's Insurance program only. FedEx and Samsung have determined that some of the recalled batteries are counterfeit and show anomalies that can lead the batteries to overheat. The batteries are non-OEM, which means they were not supplied as original equipment by the phone's manufacturer, Samsung.

Why Was This Recalled?

The cellphone battery can overheat, posing fire and burn hazards.

Where Was This Sold?

Distribution information not available.

About FedEx Supply Chain Logistics & Electronics, Inc., of Cranberry Township, Pa.

FedEx Supply Chain Logistics & Electronics, Inc., of Cranberry Township, Pa. has 1 total recall tracked by RecallDetector.

Related Recalls

Data sourced from the CPSC. Last updated March 26, 2026. View original report