Not Yet Classified

This recall has not yet been classified by risk level.

Ring Recalls Video Doorbells (2nd Generation) Due to Fire Hazard

Date: November 10, 2020
Company: Electronics and home goods stores nationwide and online
Status: Ongoing
Source: CPSC

What You Should Do

Stop using this product immediately. Do not consume, use, or distribute it.

Consumers should immediately stop installing the recalled video doorbells and contact Ring for revised installation instructions or download them here. Consumers can check if their video doorbell is part of this recall through Ring's website or app. Options: New Instructions

Affected Products

This recall involves Ring Video Doorbell (2nd Generation), model number 5UM5E5 smart doorbell cameras. The video doorbells have a blue ring at the front and come in two colors: "satin nickel" (black and silver) and "venetian bronze" (black and bronze). They were sold with a mounting bracket and a USB charging cable. The two-way audio doorbell can be hardwired or battery-powered and supports night vision. The Ring logo is printed on the bottom front of the doorbell and the model and S/N are on a label on the back of the doorbell and the outer packaging. Consumers can determine if their doorbell is included in this recall by entering the doorbell's serial number at http://support.ring.com/ring-2nd-gen-recall. Only Ring Video Doorbell (2nd Generation) models with certain serial numbers are included.

Why Was This Recalled?

The video doorbell's battery can overheat when the incorrect screws are used for installation, posing fire and burn hazards.

Where Was This Sold?

Distribution information not available.

About Electronics and home goods stores nationwide and online

Electronics and home goods stores nationwide and online has 1 total recall tracked by RecallDetector.

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Data sourced from the CPSC. Last updated March 26, 2026. View original report