Serious health hazard — there is a reasonable probability that use of or exposure to this product will cause serious adverse health consequences or death.
Dexcom G4 PLATINUM (Professional) Receiver Receiver Part Number: MT20649 Receiver Recalled by Dexcom Inc Due to Customers may not receive an intended audible alarm...
What You Should Do
Stop using this product immediately. Do not consume, use, or distribute it.
Return the product to the place of purchase for a full refund. If you have questions, contact Dexcom Inc directly.
Affected Products
Dexcom G4 PLATINUM (Professional) Receiver Receiver Part Number: MT20649 Receiver (mg/dL), Black. Intended to detect trends and track glucose patterns in persons with diabetes. The G4 PLATINUM CGM System and G4 PLATINUM (Professional) CGM System use the same receiver, MT20649. The kits differ due to other kit contents, such as indications for use and professional receiver shield.
Quantity: 5,722
Why Was This Recalled?
Customers may not receive an intended audible alarm or alert if relying on hearing the alarm or alert.
Where Was This Sold?
This product was distributed nationwide across all 50 states.
About Dexcom Inc
Dexcom Inc has 11 total recalls tracked by RecallDetector.
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Data sourced from the FDA (Device). Last updated March 26, 2026. View original report