Not Yet Classified

This recall has not yet been classified by risk level.

2023 MERCEDES-BENZ METRIS Recalled by Daimler Vans USA, LLC — EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT

Date: November 7, 2025
Company: Daimler Vans USA, LLC
Status: Ongoing
Source: NHTSA

What You Should Do

Stop using this product immediately. Do not consume, use, or distribute it.

Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.

Affected Products

2023 MERCEDES-BENZ METRIS. Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Why Was This Recalled?

A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Where Was This Sold?

Nationwide

About Daimler Vans USA, LLC

Daimler Vans USA, LLC has 97 total recalls tracked by RecallDetector.

Related Recalls

Data sourced from the NHTSA. Last updated March 26, 2026. View original report