This recall has not yet been classified by risk level.
2019 FREIGHTLINER SPRINTER 4500 Recalled by Daimler Vans USA, LLC — ELECTRICAL SYSTEM:SOFTWARE
What You Should Do
Stop using this product immediately. Do not consume, use, or distribute it.
The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.
Affected Products
2019 FREIGHTLINER SPRINTER 4500. Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Why Was This Recalled?
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Where Was This Sold?
Nationwide
About Daimler Vans USA, LLC
Daimler Vans USA, LLC has 97 total recalls tracked by RecallDetector.
Related Recalls
2025 JEEP WAGONEER S Recalled by Chrysler (FCA US, LLC) — STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
Chrysler (FCA US, LLC) · December 3, 2026
2023 HONDA CMX300 Recalled by Honda (American Honda Motor Co.) — STEERING: STEERING WHEEL/HANDLE BAR
Honda (American Honda Motor Co.) · December 3, 2026
2025 NISSAN ROGUE Recalled by Nissan North America, Inc. — ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
Nissan North America, Inc. · December 2, 2026
2025 NISSAN ROGUE Recalled by Nissan North America, Inc. — FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:THROTTLEBODY/MANIFOLD
Nissan North America, Inc. · December 2, 2026
2024 CADILLAC LYRIQ Recalled by General Motors, LLC — BACK OVER PREVENTION:SOFTWARE
General Motors, LLC · December 2, 2026
Data sourced from the NHTSA. Last updated March 27, 2026. View original report