Not Yet Classified

This recall has not yet been classified by risk level.

2019 FREIGHTLINER SPRINTER 4500 Recalled by Daimler Vans USA, LLC — ELECTRICAL SYSTEM:SOFTWARE

Date: February 6, 2021
Company: Daimler Vans USA, LLC
Status: Ongoing
Source: NHTSA

What You Should Do

Stop using this product immediately. Do not consume, use, or distribute it.

The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. DVUSA issued owners an interim notification on July 23, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3UXPOBOX.

Affected Products

2019 FREIGHTLINER SPRINTER 4500. Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Why Was This Recalled?

A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Where Was This Sold?

Nationwide

About Daimler Vans USA, LLC

Daimler Vans USA, LLC has 97 total recalls tracked by RecallDetector.

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Data sourced from the NHTSA. Last updated March 27, 2026. View original report