This recall has not yet been classified by risk level.
Cricket EZ Cell Phones Recalled; Audio Problem Interferes with Emergency 911 Calls
What You Should Do
Stop using this product immediately. Do not consume, use, or distribute it.
Consumers should immediately return their phone to Cricket for a free software repair. Cricket is directly contacting consumers who purchased these cell phones to alert them to the recall.
Affected Products
This recall involves the "Cricket EZ" cellular phone. The cell phones are small, black and silver bar-style. "Cricket" is printed on top of the phone above the display panel. Model number "CRKJ88BKIT" is located on a label inside the battery compartment behind the battery. Units that have a model number that ends with a "B" ("CRKJ88BKITB"), units that have a green dot on the inside label, and units that were sold after March 2008 are not included in this recall.
Why Was This Recalled?
A software problem with the cell phones causes audio problems with 911 calls. When a call is connected to 911, the operator may not hear the caller or the caller may not hear the 911 operator.
Where Was This Sold?
Distribution information not available.
About Cricket Communications, of San Diego, Calif. (subsidiary of Leap Wireless International Inc.)
Cricket Communications, of San Diego, Calif. (subsidiary of Leap Wireless International Inc.) has 1 total recall tracked by RecallDetector.
Related Recalls
Aisstxoer Adult Bicycle Helmets Recalled Due to Risk of Serious Injury or Death from Head Injury; Violates Mandatory Standard for Bicycle Helmets; Sold on Amazon by YXTDZ Store
Shenzhenshiyongxintaidianziyouxiangongsi (Shenzhen Yongxintai Electronics Co., Ltd.), dba, Yxtdz Store, of China · March 19, 2026
Electrolux Group Recalls Frigidaire Gas Ranges Due to Burn Hazard
Electrolux Consumer Products, Inc., of Charlotte, North Carolina · March 19, 2026
Infant Walkers Recalled Due to Risk of Serious Injury or Death from Fall Hazard; Violate Mandatory Standard for Infant Walkers; Sold on Amazon by Goregent Official Store
Dongguanshi Aokaolan Trading Co., Ltd., dba Goregent Official Store, of China · March 19, 2026
Lifetime Brands Recalls BUILT LUUM Light Up Tumblers Due to Risk of Choking and Battery Ingestion Hazards
Kroger, Hy-Vee, Meijer, Nordstrom Rack and Winn-Dixie stores nationwide and online · March 19, 2026
Tainoki Fine Furniture Recalls Office Chairs Due to Risk of Serious Injury and Fall Hazard
HomeGoods stores nationwide from August 2025 through December 2025 for between $180 and $200. · March 19, 2026
Data sourced from the CPSC. Last updated March 26, 2026. View original report