Class II — Potential Health Hazard

Potential health hazard — use of or exposure to this product may cause temporary or medically reversible adverse health consequences.

Change Healthcare Enterprise Viewer - Product Usage: intended to be Recalled by CHANGE HEALTHCARE CANADA COMPANY Due to A software defect was identified where the Image...

Date: April 19, 2021
Company: CHANGE HEALTHCARE CANADA COMPANY
Status: Ongoing
Source: FDA (Device)

What You Should Do

Stop using this product immediately. Do not consume, use, or distribute it.

Return the product to the place of purchase for a full refund. If you have questions, contact CHANGE HEALTHCARE CANADA COMPANY directly.

Affected Products

Change Healthcare Enterprise Viewer - Product Usage: intended to be used with off-the-shelf hardware for the 2D and 3D display of DICOM and non-DICOM medical images, reports, and multimedia content.

Quantity: 33 devices

Why Was This Recalled?

A software defect was identified where the Image Styles defined by presentation states from CHRS are not displayed in CHEV.

Where Was This Sold?

This product was distributed nationwide across all 50 states.

Affected (51 states)Not affected

About CHANGE HEALTHCARE CANADA COMPANY

CHANGE HEALTHCARE CANADA COMPANY has 12 total recalls tracked by RecallDetector.

Related Recalls

Data sourced from the FDA (Device). Last updated March 26, 2026. View original report