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This recall has not yet been classified by risk level.

HP Expands Recall of Batteries for HP and Compaq Notebook Computers Due to Fire and Burn Hazards

Date: January 24, 2017
Company: Best Buy, Walmart, Costco, Sam's Club and authorized dealers nationwide and online
Status: Ongoing
Source: CPSC

What You Should Do

Stop using this product immediately. Do not consume, use, or distribute it.

Consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery. Until a replacement battery is received, consumers should use the notebook computer by plugging it into AC power only. Batteries previously identified as not affected by the June 2016 recall could be included in this expanded announcement. Consumers are urged to recheck their batteries. Options: Replace

Affected Products

This expanded recall involves lithium-ion batteries containing Panasonic cells that are used in HP notebook computers. The batteries are compatible with HP, Compaq, HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion notebook computers. HP has expanded the number of recalled batteries, which were shipped with notebook computers sold between March 2013 and October 2016. The black batteries measure about 8 to 10.5 inches long, 2 inches wide and about 1 inch high. The battery bar code is printed on the back of the battery. "HP Notebook Battery" and the model number are printed on the battery. The batteries included in this expanded recall have bar codes starting with: 6BZLU, 6CGFK, 6CGFQ, 6CZMB, 6DEMA, 6DEMH, 6DGAL and 6EBVA.

Why Was This Recalled?

The batteries can overheat, posing fire and burn hazards.

Where Was This Sold?

Distribution information not available.

About Best Buy, Walmart, Costco, Sam's Club and authorized dealers nationwide and online

Best Buy, Walmart, Costco, Sam's Club and authorized dealers nationwide and online has 1 total recall tracked by RecallDetector.

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Data sourced from the CPSC. Last updated March 26, 2026. View original report