This recall has not yet been classified by risk level.
Bella Elevator Recalls Residential Elevators Due to Child Entrapment Hazard; Risk of Serious Injury or Death to Young Children
What You Should Do
Stop using this product immediately. Do not consume, use, or distribute it.
Consumers should keep unsupervised young children away from the recalled residential elevators and contact the manufacturers for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided on request. Options: Repair
Affected Products
This recall involves Bella residential elevators manufactured from 2009 to 2021. Models include Symmetry IGD, Hydraulic, and Winding Drum Elevators. The Symmetry brand name is located on the elevators' controllers. The elevators are used in consumers' homes.
Why Was This Recalled?
Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap, and suffer serious injuries or death when the elevator is called to another floor.
Where Was This Sold?
Distribution information not available.
About Bella Elevator, LLC, d/b/a Symmetry Elevating Solutions, of Peoria, Ill.
Bella Elevator, LLC, d/b/a Symmetry Elevating Solutions, of Peoria, Ill. has 1 total recall tracked by RecallDetector.
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Data sourced from the CPSC. Last updated March 26, 2026. View original report