This recall has not yet been classified by risk level.
Ortal Recalls Gas Fireplaces Due to Fire Hazard
What You Should Do
Stop using this product immediately. Do not consume, use, or distribute it.
Consumers should immediately stop using the recalled fireplaces until they have been in contact with Ortal or their authorized Ortal dealer to determine whether their fireplace needs a retrofit plate. A retrofit plate will only be installed if the fireplace is positioned on a wooden base or floor. Ortal is directly contacting all known dealers, installers, distributors, homeowners, and any other individuals that purchased or installed the recalled products. Ortal will install a retrofit plate and provide an inspection free of charge to consumers. Options: Repair
Affected Products
This recall involves Ortal's direct vent gas fireplaces installed by professionals, with model names Traditional 90 (TR90) and Traditional 110 (TR110) TR. The fireplaces have a black finish and run on natural gas and propane gas. Model TR90 measures about 43.5 inches wide, 37.5 inches high and 24.5 inches deep; and model TR110 measures about 48.5 inches wide, 37.5 inches high and 24.5 inches deep. Model number US90XXTRP1SNXLXX or US110XTRP1SNXLXXX is on the rating plate located on the bottom of the fireplace near the valve control.
Why Was This Recalled?
Improper installation of the fireplaces can lead to problems with heat release and/or ventilation, posing a fire hazard.
Where Was This Sold?
Distribution information not available.
About Authorized dealers and professional installers nationwide from May 2016 through February 2020 for between $5,600 and $6,200.
Authorized dealers and professional installers nationwide from May 2016 through February 2020 for between $5,600 and $6,200. has 1 total recall tracked by RecallDetector.
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Data sourced from the CPSC. Last updated March 26, 2026. View original report