Not Yet Classified

This recall has not yet been classified by risk level.

Asurion Recalls Counterfeit BlackBerry-branded Batteries Due to Burn and Fire Hazards

Date: August 10, 2010
Company: Asurion, of Smyrna, Tenn.
Status: Ongoing
Source: CPSC

What You Should Do

Stop using this product immediately. Do not consume, use, or distribute it.

Consumers who received refurbished BlackBerry devices through Asurion prior to November 1, 2009 should immediately stop using the product and contact Asurion for a replacement product. Asurion is directly contacting known consumers with the affected batteries to notify them of this recall.

Affected Products

This recall involves only BlackBerry®-branded batteries provided with refurbished Blackberry®-branded devices. The refurbished devices were sent to consumers by Asurion through a handset protection program. The batteries were used across virtually all models of refurbished BlackBerry devices distributed by Asurion prior to November 1, 2009. Genuine Blackberry-branded batteries are not included in this recall. No other Asurion or BlackBerry products are involved in this recall.

Why Was This Recalled?

The counterfeit batteries can overheat, posing burn and fire hazards.

Where Was This Sold?

Distribution information not available.

About Asurion, of Smyrna, Tenn.

Asurion, of Smyrna, Tenn. has 1 total recall tracked by RecallDetector.

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Data sourced from the CPSC. Last updated March 26, 2026. View original report