Class II — Potential Health Hazard

Potential health hazard — use of or exposure to this product may cause temporary or medically reversible adverse health consequences.

Ascom Telligence Nurse Call System Recalled by Ascom (US) Inc. Due to There is an issue that could cause the...

Date: November 2, 2018
Company: Ascom (US) Inc.
Status: Ongoing
Source: FDA (Device)

What You Should Do

Stop using this product immediately. Do not consume, use, or distribute it.

Return the product to the place of purchase for a full refund. If you have questions, contact Ascom (US) Inc. directly.

Affected Products

Ascom Telligence Nurse Call System

Quantity: 57 units

Why Was This Recalled?

There is an issue that could cause the Telligence System Gateway II, NGGTWY2 H, to stop communicating to the hallway devices connected to it. When this occurs, the dome lights connected to the Gateway II Ports A and B will start flashing, indicating that they are no longer communicating to the Gateway II. If this occurs, device failures that WOULD otherwise be annunciated WILL NOT be indicated at staff consoles that are configured to display failures.

Where Was This Sold?

This product was distributed to 21 states: AL, CA, CO, GA, IN, KY, LA, ME, MI, MN, MS, MO, NE, NV, OH, PA, RI, TX, UT, VA, WI

Affected (21 states)Not affected

About Ascom (US) Inc.

Ascom (US) Inc. has 1 total recall tracked by RecallDetector.

Related Recalls

Data sourced from the FDA (Device). Last updated March 26, 2026. View original report