Potential health hazard — use of or exposure to this product may cause temporary or medically reversible adverse health consequences.
Ascom Mobile Monitoring Gateway (versions 4.1.1 and 4.2.0) and Ascom Recalled by Ascom US, INC. Due to Due to a malfunction of software, the secondary...
What You Should Do
Stop using this product immediately. Do not consume, use, or distribute it.
Return the product to the place of purchase for a full refund. If you have questions, contact Ascom US, INC. directly.
Affected Products
Ascom Mobile Monitoring Gateway (versions 4.1.1 and 4.2.0) and Ascom Unite Connect for Nurse Call (version 2.2.0).
Quantity: 319
Why Was This Recalled?
Due to a malfunction of software, the secondary module will not automatically take over messaging if the primary module fails after a software upgrade to one of the other affected versions. Messages from GE Carescape/Nurse Call will not forward to handset until primary module is restored.
Where Was This Sold?
This product was distributed to 24 states: CA, CT, FL, ID, IL, IN, IA, KY, LA, ME, MD, MA, MI, MO, NJ, NM, OH, OK, PA, TN, TX, VA, WA, WI
About Ascom US, INC.
Ascom US, INC. has 1 total recall tracked by RecallDetector.
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Data sourced from the FDA (Device). Last updated March 26, 2026. View original report