Not Yet Classified

This recall has not yet been classified by risk level.

AmesburyTruth Recalls Ashland Casement Window Hinge Tracks Due to Impact Injury Hazard

Date: April 3, 2025
Company: Amesbury Industries Inc., d/b/a AmesburyTruth, of Houston, Texas
Status: Ongoing
Source: CPSC

What You Should Do

Stop using this product immediately. Do not consume, use, or distribute it.

Consumers should leave windows in the closed and locked positions and immediately contact AmesburyTruth to coordinate a free window inspection by a professional, who will install free replacement hinge tracks for those with a manufacturing defect. Options: Replace

Affected Products

This recall involves Ashland 10-inch and 14-inch two-bar right-hand and left-hand casement window hinge tracks installed in windows to allow the windows to be cranked opened and closed. The casement window hinge tracks include part numbers 2003558, 2003559, 2004271 and 2004272. These products can be identified by locating "R10," "L10," "R14" or "L14" located on the face of the casement window hinge track. These hinge tracks were manufactured and sold to residential and commercial window manufacturers in boxes dated April 2024 through December 2024.

Why Was This Recalled?

The metal sliding arm can disengage from the hinge track causing the window sash to fall, posing an impact injury hazard to consumers.

Where Was This Sold?

Distribution information not available.

About Amesbury Industries Inc., d/b/a AmesburyTruth, of Houston, Texas

Amesbury Industries Inc., d/b/a AmesburyTruth, of Houston, Texas has 1 total recall tracked by RecallDetector.

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Data sourced from the CPSC. Last updated March 26, 2026. View original report