This recall has not yet been classified by risk level.
Honeywell International Recalls Vista Security System Control Panels Due to Failure of Panic Feature
What You Should Do
Stop using this product immediately. Do not consume, use, or distribute it.
Honeywell International is contacting dealers directly and is providing free replacement software to consumers.
Affected Products
This recall involves the following models of the "Vista Residential" series control panels: Vista-21iP, Vista-21iPSIA, FA168C-GP, 320P1, and GAV20P. Only panels with certain date codes are subject to the recall. The control panel is the main portion of the security system (not the keypad) typically located in an inconspicuous place in the home such as the basement, garage or closet.
Why Was This Recalled?
Security systems programmed with a wireless silent panic feature can fail to operate properly the first time the panic button is pressed on the remote transmitter. If the panic button is pressed only once, this can unexpectedly leave residents without a triggered alarm during an emergency.
Where Was This Sold?
Distribution information not available.
About Ademco de Juarez s.r.l., of Mexico
Ademco de Juarez s.r.l., of Mexico has 1 total recall tracked by RecallDetector.
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Data sourced from the CPSC. Last updated March 26, 2026. View original report